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March 3, 2013

Reflections on Tourism/Hospitality/Service Industry Job Opportunities

by Diane Twait Nelsen

I recently had the opportunity to spend a week at large national chain resort in Hawaii.  Yes, I had a wonderful time, the weather was great, and I feel rested and relaxed and I’m ready to take on the remainder of the year…and I also learned loads about the tourism/hospitality, and service industry jobs.  The resort that we stayed at allowed me to see first hand  the many jobs and job opportunities that are available throughout the world.  More importantly it allowed me the opportunity to watch first hand the skills that workers in these fields must have.  If you want to observe 21 Century Skills at work….become a tourist for a week at a mega resort!  From the moment we arrived at the airport to the moment we returned we had the opportunity to see the service/tourism industry at its best.  Everyone that we came in contact with from the airport security personnel to the resort cleaning staff were polite, professional, and on task.  As I thought about the many jobs I observed, I wondered if we as teachers/educational staff and parents are doing the right things to prepare our students for their many opportunities in the  future?   The employees of tomorrow will need to have  people skills, understand and utilize technology, and and be willing to continue to expand their horizons.   Are we preparing our students for the future?  Understanding and teaching 21st Century Skills has never been more important!

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